turns out its only good on meals and it expires in 3 months. I make my case and he decides to offer me a $10 non gaming credit. Whoa now! I had specifcally asked for a comp, and now this guy is all but calling me a liar. I explained what happened and he proceded to tell me that I told him I didnt want anything done about the meal. Mikel is called to the desk to address the situation. Ok, must be an error, so I head to the players club desk to find out whats going on. We head for the machines at this point and put the card in. He comes back a few mins later with a card and a pin number for me.he asks if theres anything else he can do and I say no thank you, making the assumption that anyone would at this point. He asked if we had a players card and I said no, this was our first time at the casino. I asked Mikel if he would at least comp the $14 meal for us. but my wife was miserable at this point having worked all day without a "real" meal. Excuse was a machine that displayed incoming orders went down in the kitchen. Wait was 30 mins plus for a simple sandwich. We decided to head over to the deli instead. Serious lack of choices on the menu unless you want to shell out 24 bucks a plate, and even then the choices are lacking. unfortunately that was the high point of the visit. Tried the Heron, and started with a green pepper onion ring appetizer. First thing we did when we got here was head for the restaurants.
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